Step 2: Select Task Manager from the Quick Access Menu.
Step 1: Launch the Windows Quick Access Menu using the Windows key + X keyboard shortcut. You can tap the Close icon at the top-right corner of the app to quit it.Īlternatively, if the Photos app hangs or isn't responsive, you can close it via the Windows Task Manager. If the Microsoft Photos App won't import photos from your iPhone, or perhaps displays an error message during the photo importation process, then close the app and restart it. Unplug your iPhone from your PC, plug it back in after a few seconds, and wait for the prompt to reappear on your phone's screen. If you've forgotten to grant that permission, or you dismissed the prompt on your iPhone, the Microsoft Photos app will not be able to import pictures.
That will grant your PC (and by extension, the Photos app) to access the photos and videos on your iPhone. Typically, when you connect your iPhone to your Windows computer, you should see a prompt on your phone asking if you want the PC to access your photos and videos.
